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Shipping FAQ

Shipping:

Please allow 4-7 working days to process your order. Expect an email within 7 days to let you know your order is on the way. Feel free to contact us at [email protected] to check on the status of your order. 

You'll get an email from us with your tracking number as soon as your order ships. 

International Customs:

International orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Rakuevents Ltd is not responsible for these charges if they are applied and are your responsibility as the customer.